I’ve attended a handful of kick-off b2b project meetings when inevitably, at some point in the conversation the question arises “What about social media?” This is usually followed by a moment of silence as though we were paying homage to how much easier things seemed before such questions reached the ether. It’s not a bad question, but it’s becoming borderline rhetoric when applied to smaller or mid-sized b2b strategy—how do you tweet about or obtain friends around a manufactured device (not the likes of an iWhatever) or a commodity service? The answer is not that you don’t, but that you reformulate the initial question. How should I be talking about my device or service through social media? Read More
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